Skip to content
Book a Demo!
VIRTUAL AGENT

Smarter Conversations, Fewer Resources

AI-powered virtual agents that automate up to 70% of your customer interactions

Automated Support Built for Real Customer Needs
phone-call-thin

Trained on Real Agent Conversations

Built using your historical data, cAI delivers responses that sound just like your team.
arrows-split-thin

Works Across Channels

Voice, email, chat, SMS - automate where your customers already are.
warning-thin

Escalates When It Matters

Intelligent routing ensures complex or high-risk cases reach human agents instantly.

Meet your AI-Powered Support Teammate

Trained on real conversations, cAI Virtual Agent handles routine queries across channels, accurately, naturally, and ready to deploy in hours.

Introducing cAI Virtual Agent

Looking to reduce manual customer service workloads without compromising customer experience or compliance?

Meet cAI Virtual Agent, your AI-powered support team member. Built using thousands of successful real-world agent interactions, this virtual agent learns to handle common queries just like your best team members would, responding naturally and accurately. In just hours, we can train and deploy your own virtual agent to manage high volumes of routine customer interactions across multiple channels.

Whether you're dealing with high inbound volumes, stretched resources, or rising customer expectations, cAI Virtual Agent provides scalable, fast, and reliable support - so your team can focus on what matters most.
VA-BODY

Challenges We Solve
arrows-out-thin

Resourcing

Struggling to scale your support team? Let AI handle routine interactions at scale.
clock-user-thin

Slow response times

Say goodbye to queues - cAI delivers instant answers 24/7.
target-thin

Inconsistent support journeys 

Ensure accurate, consistent responses every time, across all channels.

Effortless Customer Support at Scale

Reduce manual workloads and improve response quality with a virtual agent trained on real interactions, ready to go live in just hours.

Key Benefits
arrows-in-thin

Reduce manual support workload

Free up your agents for high-impact, high-empathy customer conversations.
clock-countdown-thin

Resolve queries faster

Provide immediate answers to common issues without human intervention.
list-bullets-thin

Handle volume with ease

Manage multiple customer interactions simultaneously, without delays.

How it works

Step 1

Custom Training

We train your cAI Virtual Agent using historical customer service conversations - building a domain-specific model that mimics the tone, language, and accuracy of your best agents.

Step 2

Smart Automation, Smart Escalation

cAI handles the majority of interactions autonomously but is also trained to spot complex or high-risk queries - escalating them to human agents when necessary.

Step 3

Seamless Integration

API-driven and fully customisable, cAI Virtual Agent plugs directly into your existing platforms - from CRMs to live chat systems.

The result? A responsive, secure and scalable solution that enhances your customer experience while saving time and resources.

Ready to transform your support team with intelligent automation?

 

Let’s discuss how cAI Virtual Agent can become your next top-performing team member, without increasing headcount.